| Albe95 | Alberti, G., “Erarbeitung von optimalen Produktionsinfrastrukturen und Planungs- und Steuerungssystemen,” Diss. ETH Zurich, No. 11841, 1996 |
| ASCM22 | Pittman, P. et al., ASCM Dictionary, 17th Ed., APICS/ASCM, Chicago, 2022 |
| Dave93 | Davenport, T., “Process Innovation — Reengineering Work Through Information Technology,” Harvard Business School Press, Cambridge, MA, 1993 |
| FIR97b | Forschungsinstitut für Rationalisierung FIR, „Logistik-Richtwerte für den zwischenbetrieblichen Vergleich“, Eigenverlag, Aachen, 1. Auflage, 1997 |
| Foga09 | Fogarty, D.W., “Production Inventory Management,” 3rd Edition, South Western Publishing, 2009 |
| Grul28 | Grull, W., “Die Organisation von Fabrikbetrieben,” Gloeckners Handelsbücherei BD.11/12, 3. Auflage, Gloeckner, Leipzig, 1928 |
| HaCh06 | Hammer, M., Champy, J., “Reengineering the Corporation — A Manifesto for Business Revolution,” Harvard Paperbacks, Cambridge, MA, 2006 |
| Hack89 | Hackstein, R., „Produktionsplanung und -steuerung (PPS) — Ein Handbuch für die Praxis“, 2. Auflage, Düsseldorf, 1989 |
| Hart04 | Hartel, I., “Virtuelle Servicekooperationen — Management von Dienstleistungen in der Investitionsgüterindustrie,” BWI-Reihe Forschungsberichte für die Unternehmenspraxis, vdf Hochschulverlag, Zurich, 2004 |
| Hieb02 | Hieber, R., “Supply Chain Management — A Collaborative Performance Measurement Approach,” vdf Hochschulverlag, Zurich, 2002 |
| LuEv01 | Luczak, H., Eversheim, W., “Produktionsplanung und -steuerung — Grundlagen, Anwendungen und Konzepte,” 2nd Edition, Springer, Berlin, 2001 |
| PtSc03 | Ptak, C.A., Schragenheim, E., “ERP: Tools, Techniques, and Applications for Integrating the Supply Chains,” 2nd Edition, St. Lucie Press, Boca Raton, FL, 2003 |
| Senn04 | Sennheiser, A., “Determinant Based Selection of Benchmarking Partners and Logistics Performance Indicators,” Dissertation ETH Zurich, No. 15650, 2004 |
| Shin89 | Shingo, S., “A Study of the Toyota Production System from an Industrial Engineering Viewpoint,” Revised Edition, Productivity Press, Cambridge, MA, 1989 |
| Ulic11 | Ulich, E., “Arbeitspsychologie,” 7th Edition, vdf Hochschulverlag, Zurich, 2011 |
| VoBe18 | Jacobs, R., Berry, W., Whybark, D.C., Vollmann, T.E., “Manufacturing Planning and Control for Supply Chain Management — The CPIM Reference,” 2nd Edition, McGraw-Hill, New York, 2018 |
| Wigh95 | Wight, O.W., “MRP II: Unlocking America’s Productivity Potential,” Revised Edition, Oliver Wight, New York, 1995. |
Course 4: Sections and their intended learning outcomes
Course 4 – Business Process Analysis and Concepts for Planning & Control
Intended learning outcomes: Explain important techniques in business process engineering. Describe characteristic features relevant to planning & control in supply chains. Disclose fundamental concepts in logistics and operations management.
4.1 Elements of Business Process Management
Intended learning outcomes: Produce an overview on terms in business process engineering. Describe order management and graphical representation of logistics processes.
4.2 Push Logistics and Pull Logistics in the Design of Business Processes
Intended learning outcomes: Differentiate between pull logistics and push logistics. Describe the temporal synchronization between use and manufacturing with inventory control processes.
4.3 Important Techniques of Analysis in Business Process Engineering
Intended learning outcomes: Explain the organization-oriented process chart as well as the detailed analysis and time study of processes. Disclose manufacturing and service processes in the company-internal and transcorporate layout.
4.4 Characteristic Features Relevant to Planning & Control in Supply Chains
Intended learning outcomes: Produce an overview on principle and validity of characteristics in planning & control. Explain six features in reference to customer, and item or product or product family, five features in reference to logistics and production resources, as well as seven features in reference to the production or procurement order. Describe important relationships between characteristic features of transcorporate logistics in supply chains.
4.5 Branches, Production Types, and Concepts for Planning & Control
Intended learning outcomes: Describe branches of industry in dependency upon two characteristic features, "volume versus variety". Explain in detail production types and concepts for planning & control. Disclose selecting an appropriate branch model, production type, and concept for planning & control.
4.6 Summary
.
4.7 Keywords
.
4.8 Scenarios and Exercises
Intended learning outcomes: Differentiate between various concepts for planning & control within the company. Using process charts for synchronization between use and manufacturing with inventory control processes. Elaborate a basic process analysis as well as manufacturing processes in the company-internal layout.
4.9 References
.
