| APIC16 | Pittman, P. et al., APICS Dictionary, 15th Edition, APICS, Chicago, IL, 2016 |
| IBM81 | IBM, “Communications Oriented Production Information and Control System (COPICS),” Brochures Vol. 1–8, IBM G320-1974-0 to G320-1981-0, 1981 8 |
| IBM83 | IBM, copied from Hollerith-Mitteilungen, No. 3 (June 1913), copied and translated from IBM-Nachrichten 33, 1983 |
| Mart93 | Martin, R., “Einflussfaktoren auf Akzeptanz und Einführungsumfang von Produktionsplanung und -steuerung (PPS),” Verlag Peter Lang, 1993 |
| MöMe96 | Möhle, S., Weigelt, M., Braun, M., Mertens, P., “Kann man ein einfaches PPS-System mit Microsoft-Bausteinen entwickeln?” 12(5) 1996, pp. 47–52 |
| Nien04 | Nienhaus, J., “Modeling, Analysis, and Improvement of Supply Chains — a Structured Approach,” Dissertation ETH Zurich, No. 15809, 2004 |
Course 9: Sections and their intended learning outcomes
Course 9 – ERP Software and SCM Software
Intended learning outcomes: Describe software used for logistics purposes. Explain contents of logistics software packages. Disclose factors for successful implementation of logistics software.
9.1 Software in the Area of ERP and SCM: An Introduction
Intended learning outcomes: Produce an overview on history and origin of ERP software. Disclose scope and range of ERP and SCM software.
9.2 Contents of ERP Software and SCM Software
Intended learning outcomes: Describe classical MRP II / ERP software. Present software for customer order production, for the process industry, for transcorporate planning & control in a supply chain, and for Customer Relationship Management (CRM). Differentiate between standard and company-specific software.
9.3 Factors for Successful Implementation of ERP Software and SCM Software
Intended learning outcomes: Explain possibilities and limitations of the IT support of planning & control. Disclose factors that influence individual acceptance and the range of implementation of ERP software.
9.4 Summary
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9.5 Keywords
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9.6 Scenarios and Exercises
Intended learning outcomes: Review factors that influence people’s acceptance of ERP software. Differentiate between standard and company-specific software. Describe basic issues of software for transcorporate planning & control.
9.7 References
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