Integral Logistics Management — Operations Management and Supply Chain Management Within and Across Companies

7.5.2 The Portfolio of Cooperation Types between R&D and Engineering in ETO Companies

Intended learning outcomes: Identify influencing factors of cooperation between R&D and Engineering. Disclose two fundamental cooperation types in ETO companies. Explain the portfolio of cooperation types between R&D and Engineering in ETO companies.

In terms of cooperation between R&D and Engineering, the following influencing factors were noted from the observations in companies and from the literature. Thereby, the influence of the factors are not of equal weight in each company.

  1. Sales volume, or the number of orders (for a batch size of one, this is equivalent to the number of units). According to [WiPo16], two or more orders per day counts as a high sales volume, and a dozen orders per year as a low sales volume.
  2. Level of integration of product design and guidelines: A high level means that knowledge about the method of generation of customer-specific components using OSE has been integrated into the PD process, and therefore into the product design guidelines and the product configurator.
  3. Degree of product customization: From the company's perspective, a high degree means that it involves developing new components, rather than just adapting existing ones.
  4. Level of component engineering complexity: A high level means that the OSE contains a high measure of time and effort to adapting components, or developing new ones.
  5. Level of architecture engineering complexity: A high level means that the combination and interfaces of (main) compo­nents in the product have to be newly developed and produ­ced each time, as is often the case in e.g. plant engineering.
  6. Accuracy of estimating the duration of OSE. A high accuracy also involves a high level of component modularization and commonality, making it easy to estimate time and effort needed to select them and position them in the product (whether time and effort needed are low or high).

Being more precise about “high” or “low” for all six influencing factors (e.g. using mathematical formulae) depends on the product and on the competitive situation, and is usually difficult to implement in practice. However, even using just two simple values, i.e. “high” and “low”, the examples of GE and Schindler show clear differences in two funda­mental types of cooperation between R&D and Engineering, as shown in Figure

GE Industrial Steam Turbines belongs to the high cooperation type, whilst Schindler high rise elevators is of the low type. [SöWe17] present further companies that fit this division.

Figure    Two fundamental cooperation types in ETO companies

[SöWe17] also contains examples of ETO companies with two other types of cooperation, which fall between the two types in Figure This situation entails a two-dimensional classification where influencing factors 1.) to 4.) above represent one dimension, and factors 5.) and 6.) represent the other. Figure shows the resulting portfolio.

Figure    The portfolio of cooperation types between R&D and Engineering in ETO companies. (A filled arrow shows high cooperation in the respective direction, an empty arrow shows low cooperation).

Sector C1 describes the high, and Sector C4 the low mutual cooperation between R&D and Engineering in both the PD and OSE processes, as discussed with Figure

The cooperation type in sector C2 represents a situation where R&D regularly cooperates with Engineering in OSE by supporting the development of new product specifications, while, vice versa, Engineering cooperates rather less with R&D in PD.

The cooperation type in sector C3 represents a situation where Engineering contributes to defining the new variants or components by updating the product family in PD, whilst, vice versa, R&D is largely not included in OSE activities.

Workshops showed that comparing practices and tools becomes fully useful when it involves two firms that use the same cooperation type according to the classification in Figure But even then, the practices and tools must be adapted to suit the specific situation of the relevant company and product family.

Course section 7.5: Subsections and their intended learning outcomes

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