9.1 Software in the Area of ERP and SCM: An Introduction

Course section 9.1: Subsections and their intended learning outcomes

9.1 Software in the Area of ERP and SCM: An Introduction
Intended learning outcomes: Produce an overview on history and origin of ERP software. Disclose scope and range of ERP and SCM software.
9.1.1 History and Origin of ERP Software
Intended learning outcomes: Differentiate between things that have changed and things that have not changed since the introduction of data processing. Describe the use of the Hollerith system at operational level.
9.1.2 Scope and Range of ERP Software and SCM Software
Intended learning outcomes: Disclose issues and challenges of ERP software and SCM software throughout the last decades.

Course 9 – ERP Software and SCM Software
Intended learning outcomes: Describe software used for logistics purposes. Explain contents of logistics software packages. Disclose factors for successful implementation of logistics software.
9.1 Software in the Area of ERP and SCM: An Introduction
Intended learning outcomes: Produce an overview on history and origin of ERP software. Disclose scope and range of ERP and SCM software.
9.2 Contents of ERP Software and SCM Software
Intended learning outcomes: Describe classical MRP II / ERP software. Present software for customer order production, for the process industry, for transcorporate planning & control in a supply chain, and for Customer Relationship Management (CRM). Differentiate between standard and company-specific software.

9.3 Factors for Successful Implementation of ERP Software and SCM Software
Intended learning outcomes: Explain possibilities and limitations of the IT support of planning & control. Disclose factors that influence individual acceptance and the range of implementation of ERP software.
9.4 Summary
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9.5 Keywords
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9.6 Scenarios and Exercises
Intended learning outcomes: Review factors that influence people’s acceptance of ERP software. Differentiate between standard and company-specific software. Describe basic issues of software for transcorporate planning & control.
9.7 References
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