*Intended learning outcomes: Present the elements of time management. Explain in detail knowledge on buffers and queues. Disclose scheduling of orders and scheduling algorithms. Describe splitting and overlapping.*

## Section 13.2.2: Logistic Queues as an Effect of Random Load Fluctuations

*Intended learning outcomes: Describe job shop production as a network with work centers as nodes. Explain the average wait time as a function of capacity utilization. Produce a summary of relevant formulas in queuing theory.*

**Exercise: **Get used to the effect of queues by choosing different values for the queuing theory variables.

No case study yet. Please consider the exercises in Section 13.7.