Intended learning outcomes: Present SAP R/3 as a typical example of a classical, generally applicable ERP software package.
Classical software was developed in mechanical engineering and automobile construction companies, with discrete manufacturing, batch production, and production with order repetition as characteristic, and with high utilization of capacity as the entrepreneurial objective. Extension of this functionality resulted in what we now know as MRP II software or ERP software. This type of software essentially supports the concept described in Chapter 5.
The first package in this category was Copics from IBM. Other examples are Manufacturing from Oracle, J.D. Edwards, Infor XA (in the past Mapics from IBM) and. The actual market leader is SAP, with its R/3, mySAP™ software and the follow-up products. Software houses like SAP offer a comprehensive and integrated package that supports all the business processes within a company. Figure 9.2.1.1 contains an overview of the R/3 structure.
Fig. 9.2.1.1 SAP R/3 as a typical example of a classical, generally applicable ERP software package.
The abbreviations that designate the modules, which are oriented toward specific functions within a company, consist of two letters: SD for sales and distribution, MM for procurement and stochastic materials management, and PP for deterministic materials management, scheduling, and capacity management. The modules contain submodules for the three temporal ranges (long, medium, and short term) and for the individual tasks. The functional separation between MM and PP emphasizes the distribution of users between trade and production. It also betrays the fact that R/3 started out as an MRP II package.
SAP developed R/3 with a view to covering and integrating every function within a company. The finance and accounting functions have always been the driving force behind the development of ERP software, since detailed job-order costing requires efficient administration of all types of orders within the company. This simple aspect of corporate policy explains why the emphasis always has to be placed on certain areas when developing ERP software. The decision will ultimately depend on whether the finance function can be integrated, rather than on the quality of support provided for planning & control.
SAP R/3 can be customized to take account of different values for the features relating to planning & control described in Section 4.4. R/3 specialists configure the software by setting a large number of parameters. It is not enough just to have a knowledge of logistics, planning & control, and the actual company, which means that R/3 is rather suitable for medium-sized and large companies. Since the software was developed from the MRP II concept, the limitations of usability indicated in Figure 4.5.3.1 also apply for this kind of ERP software.
The Lean/JIT concept and all the techniques for production with frequent order repetition are oriented toward the needs of manual organizations. In the best-case scenario, such organizations can manage without software altogether. ERP software can be introduced when the volume of data becomes too large, e.g., a package on a PC with a simplified master data management system. This will enable the number of Kanban cards to be calculated, for example. It could also be an ERP software package extended to include this type of function.
In contrast, the variant-oriented and processor-oriented concepts require adequate software, as discussed in the rest of this chapter. Together with the software for the MRP II concept, such concepts also provide fundamental typologies for ERP software for planning & control.
Course section 9.1: Subsections and their intended learning outcomes
9.2 Contents of ERP Software and SCM Software
Intended learning outcomes: Describe classical MRP II / ERP software. Present software for customer order production, for the process industry, for transcorporate planning & control in a supply chain, and for Customer Relationship Management (CRM). Differentiate between standard and company-specific software.
9.2.1 Classical MRP II Software / ERP Software
Intended learning outcomes: Present SAP R/3 as a typical example of a classical, generally applicable ERP software package.
9.2.2 Software for Customer Order Production or the Variant-Oriented Concept
Intended learning outcomes: Describe typical software modules for customer order or variant-specific production. Identify specific software packages.
9.2.3 Software for the Process Industry or the Processor-Oriented Concept
Intended learning outcomes: Describe some typical modules of software for the process industry. Identify specific software packages.
9.2.4 SCM Software or APS Software — Software for Transcorporate Planning & Control in a Supply Chain
Intended learning outcomes: Describe the concept and some of the tasks performed by SCM software. Identify specific software packages.
9.2.5 CRM Software — Software for Customer Relationship Management
Intended learning outcomes: Produce an overview on the representation of the objects and their interrelationships of CRM software.
9.2.6 Standard Software or Company-Specific Software?
Intended learning outcomes: Explain various reasons why some companies still need company-specific software. Disclose aspects that should be taken into account when choosing between standard and company-specific software.