Integral Logistics Management — Operations Management and Supply Chain Management Within and Across Companies

7.4 Generative and Adaptive Techniques for Engineer-to-Order (ETO)

Intended learning outcomes: Differentiate between the classical procedure and different archetypes of engineer-to-order. Describe the approach for basic and for repeatable engineer-to-order.



Although mass customization products are nearly all physically different, many companies that consider mass customization to be one of their core competen­cies view such products as “standard” products. This is because they can all be produced using a make-to-order process. For such companies, “non-standard” or “customi­zed” are terms that refer to products that cannot be described with the configurator, and thus need an engineer-to-order environment. According to Figure 4.4.5.2, the engineer-to-order production environment is strongly related to products according to (changing) customer specification. According to Figure 4.5.2.1, nonrepeti­tive or “one-of-a-kind” production, often together with mass customization, are the corresponding production types. The customers’ requi­rements here, in terms of speed and cost, are not as stringent as for “standard” (mass customized) products, but in many branches they are getting closer to mass customization requirements. Also compare Figure 7.1.2.1.


Course section 7.4: Subsections and their intended learning outcomes



Course 7: sections and their intended learning outcomes

  • 7.3 Generative Techniques

    Intended learning outcomes: Disclose the combinatorial aspect and the problem of redundant data. Present variants in bills of material and routing sheets as production rules of a knowledge-based system. Explain the use of production rules in order processing.

  • 7.4 Generative and Adaptive Techniques for Engineer-to-Order (ETO)

    Intended learning outcomes: Differentiate between the classical procedure and different archetypes of engineer-to-order. Describe the approach for basic and for repeatable engineer-to-order.

  • 7.5 Cooperation between R&D and Engineering in ETO Companies

    Intended learning outcomes: Describe different means used for cooperation between the R&D and the order-specific engineering departments. Present the portfolio of cooperation types between R&D and engineering in ETO companies.